New Zealand workplaces are navigating one of the most challenging people environments in recent memory.

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According to Massey University research, 1 in 2 NZ workers are currently at high burnout risk — the highest rate on record. At the same time, organisations are managing change at pace, skills shortages and a workforce that is more stressed, more stretched, and more scrutinised than ever before.

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The cost of ignoring this is real. Burnout, disengagement, and poor team dynamics drive absenteeism, turnover, and reduced performance — all of which have a direct impact on your business.

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The good news is that targeted, well-designed wellbeing and performance programmes work. Investing in your people's mindset, resilience, and skills is one of the highest-ROI decisions a business can make and it sends a clear message about the kind of organisation you are.

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Who I Work With

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• Organisations going through change - Restructures, growth, leadership transitions, or shifting team dynamics. Change is hard on people — the right support makes it manageable.

• Teams under pressure - High workload, tight deadlines, or a culture where burnout is becoming normalised. Proactive support before people hit a wall is always more effective than reactive.

• Leaders who want to invest in their people  - Because you know that a team that feels supported performs better, stays longer, and brings more to work every day.

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What I offer

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Headway Coaching delivers customised workplace wellbeing and performance programmes for teams and organisations across New Zealand. All programmes are designed around your specific context, team size, and goals, not off-the-shelf content. Topics covered include burnout prevention and recovery, resilience and stress management, change management, assertiveness and communication, emotional intelligence, mindset and personal performance, self-care, goal setting, and leadership wellbeing. Delivery can be a single standalone workshop, a series of sessions, or a longer structured programme - whatever best fits your organisation's needs and budget.

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​I've worked with a range of organisations including Toi Ohomai Institute of Technology, The NZ Fire Service, Cooney Lees Morgan and Higgins Construction, across industries where the pressure is real, the stakes are high, and generic wellness content doesn't cut it.

 

Everything I deliver is grounded in psychology and evidence-based practice and designed to be immediately practical rather than theoretical. The goal is always the same: people who feel better equipped, more resilient and more effective in their roles and organisations that are stronger for it.

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"We asked Jemma to deliver a number of workshops on Change and Resilience and also Emotional Intelligence as our institute was about to go through the process of merging two organisations. Our desired outcomes were to allow people to have their say about their feelings during this time of uncertainty. We wanted Jemma to give them effective tips on keeping morale up, understanding emotions in themselves and others and to be able to practice resilience in both their work and personal lives. The feedback to us from the groups has told us that these desired outcomes were definitely met. We have booked Jemma for further workshops" Linda Campbell (HR, Toi Ohomai Institute of Technology)